Shipping policy
Enchanted Wings Shipping Policy
At Enchanted Wings, every piece is handcrafted with care, intention, and magic—just for you. To ensure the highest quality and attention to detail, all items are made to order.
Processing & Creation Time
Because each piece is made by Jewelia, just for you, please allow/plan for 2–3 weeks for creation before your order ships. This helps Jewelia maintain the high level of craftsmanship you’ve come to expect and allows her to work with care and flow.
Shipping Methods & Delivery Times
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Standard Shipping (Domestic): 5–7 business days
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Express Shipping (Domestic): 2–3 business days
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International Shipping: 7–21 business days (varies by destination)
Delivery times begin after your piece has been created and shipped.
Shipping Costs
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Rates are calculated at checkout based on your location and order size.
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International rates vary by destination and will also be calculated at checkout.
Chrysalis Members Perk:
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Domestic members enjoy free shipping on all orders.
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International members receive free shipping on orders over $500.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow its journey.
Customs & Duties for International Orders
International customers are responsible for any customs fees, duties, or taxes applicable in their country. These fees are not included in your order total.
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us at jewelzbyjewelia@gmail.com within 7 days of delivery. We’ll work with you to make it right.
Questions?
We’re here to help. Reach out anytime at jewelzbyjewelia@gmail.com with questions about your order or our process.
Thank you for supporting handcrafted magic. I can’t wait for you to receive your one-of-a-kind piece!